Privacy Policy
Last updated: December 3, 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Profile information (age, weight, height, fitness goals)
- Workout and nutrition data you log
- Communications with our AI coach
- Payment information (processed securely by our payment providers)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your fitness and nutrition recommendations
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
- Analyze usage patterns to improve user experience
3. AI and Data Processing
Our AI-powered features process your fitness data to provide personalized recommendations. This data is processed securely and is used solely to improve your experience. We do not sell your personal fitness data to third parties. AI interactions may be used to improve our models, but are anonymized and aggregated before any analysis.
4. Data Sharing
We may share your information in the following circumstances:
- With service providers who assist in operating our platform
- To comply with legal obligations
- To protect the rights and safety of our users
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security audits.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us or through your account settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your information
- Request data portability
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@krotonai.com